All the orders placed on our website are carried through our head office situated in USA, Alabama. They are shipped to to all US states and Canada by our courier partners which includes FedEx, USPS, UPS, and DHL. Our partnership agreement/policy with FedEx, USPS, DHL and UPS protects and give us right to package our merchandises discreetly and have them shipped overnight ( this should be very much understood because as a pharmacy, we reserve the right to protect and keep discreetly the health situation of our customers and also know that we deal with patients, there is need for our products to be delivered with all urgency ( overnight priority shipment – having your order delivered to to your home next day before 7AM)
It is important to note that our shipping and courier partners do not deliver goods on Saturday and Sunday. So, if you place an order on Friday after 14.00 hours, we will begin the process on Monday. It is crucial to note that the expected delivery time is based upon the shipping addresses and package contents. The delivery days will take more time if it includes holidays.
It is only an approximate time if in any case, you do not receive your package within the given time. You may contact us, and we will act upon the situation as we always take all measures for this delays not to take place. These instances happen rarely, but if it happened, we would provide you a re-shipment of the product or total refund will be initiated if that is what you prefer. You can connect with us any time via email or live chat for any further queries.
Our order delivery
We do not deliver our services on the weekends, as mentioned above. We take 24 hours or 6-7 business working days to ship your order after the beginning of our process. If you don’t receive your order after two days of shipment, you may claim to a re-shipment or full refund of your loss. As we have mentioned, our delivery module depends on the preference of the customers, the quantity of the package, and delivery address as well.
We ensure a guaranteed delivery
We give a guaranteed delivery for a better experience to our customers. In any case, you do not receive your package on time, you must inform us by logging into our website and registering a complaint via live chat. We will return you free shipping from the same or other manufacturers according to your will. We will also refund the full money if you want. We would also like to mention that while purchasing a product from our site, you need not to worry about the quality of the drug. All the products are genuinely sold to our customers keeping in mind their health and condition.
We take a quick reply within 24 hours for your emails with our customer sales team. If you want other queries or about our company and policies, you must to connect should check back with us by looking up on our website.